Good vs. Bad Moving Companies – Understanding the Difference
It doesn’t matter whether you are planning to move to a new house or a new office, you must spend time and effort researching the right moving company. The moving company that you choose to help you with the move can either make or break a successful move.
On that note, when you do your research, you will find countless companies appear in your search results. However, you will want to scrutinize the companies carefully before settling for one.
Watch out for the signs below that could indicate that you are dealing with the wrong moving company.
Are they A Brand?
One of the things that differentiates a good moving company from a bad one is that the good moving company will have a solid brand presence. So, watch out for the following things:
- Do the personnel wear a uniform?
- Do the packing boxes have the company’s logo?
- Do they have a dedicated website?
- Do they have a proper system in place to deal with potential clients?
The thing is that a good and reliable moving company will ensure that they have all the characteristics of a dedicated business that their potential customers can recognize through their strong brand presence.
Always Read Reviews
You should always read the reviews and feedback left behind by other people who used or worked with the moving company. Reviews are solid testimonials that real clients leave behind. So, dig a bit deeper than the aspects that you can see on the company website.
On that note, make sure to check out the social media pages of the moving company so that you have a clear idea of what you are signing up for. You can also check out popular online forums that carry reviews and information about the moving company in question.
You will be surprised how helpful client testimonials are as they leave a certain impression and make it easier for you to see which moving company you would like to work with.
Check the Terms and Conditions
Remember that you are the one who is buying the services of the respective moving company, so you have to ensure that they are transparent – not only with their terms and conditions but also their payment terms. Make sure there are no hidden or other charges that you should be aware of.
On that note, if the moving company insists on upfront payment – even before they have rendered any of their services, it is your sign to look for another moving company that doesn’t follow the same path.
Proper Documentation
All good moving companies have documents ready to share with their potential clients, and they clearly outline the potential responsibilities and rights of both the movers and you, the customer. So, at the time of choosing a moving company, you should always ask them for documentation.
If the moving company tells you that they don’t have documentation and they don’t consider them mandatory, you should remove them from your list of movers that you are checking out well in advance of your final move date.